I dont have a problem with them locking an account if thats what the law says to do, the problem with paypal (and lots of the bigger web companies), is that there is no real person at the other end you can communicate with to fix it. Its the same with google, or amazon or facebook. No real PERSON who you can go to for help. Just a system, a cold hard system. I'd rather deal with a real human being who lives within the system and can help me navigate it more easily. One who can form a relationship and provide advice etc. Sadly, thats not really how things work anymore is it.