Separate names with a comma.
Discussion in 'Indie Business' started by mikemz, Aug 5, 2004.
I don't think I will ever seek a retail deal.
I have worked with Idigicon on many different projects and they have been brilliant. Not only have they paid on-time, every time but they have gone the extra mile to help out with projects (such as providing hardware like joypads etc. for testing). If I've encountered any particular problems with deadlines, they've helped out with code, graphics ... just about anything they possibly could to help the project to completion.
Anyhoo ... I just wanted to sing some praise for them, because they get a lot of flack and I can honestly say that I don't understand why. Most of it seems to be due to developers not doing something as simple as picking up the phone and talking to them about it. E-mail is a great invention, but it leads to sooo many misunderstandings and arguments it's unreal.. most of which could be solved so easily with proper communication.
One really important thing here is that if you are unhappy with what your publisher is doing (or not doing), GIVE THEM A CALL and explain it (forget e-mail for important things, ok!?!! It's just not worth the trouble and it's too easy to ignore / end up in the spam folder) ... publishers want to make money just as much as you do, which means they want to sell their products just as much as you do. If you think they're missing a huge market or sales channel tell 'em so!
Incidentally, I did try to phone twice and received a "we'll call you" but no luck. In the end it got sort of pathetic, I'm not going to beg a company to make money with my games! I appreciate the offer to sort it out over e-mail but, having tried that once before, I'm not going to bother. The issue (and option) of Idigicon distribution is closed to me - I only responded here because someone asked for experiences.
If anyone chooses to do business with Idigicon then I am not here to stop them. I shared my experience which was negative but I realize there have been plenty of people who are happy with them. In the end it's up to each developer to decide.
Ehm... Not every developers lives in UK, you know
Well, I now know that it wasn't me you were dealing with, as I've always called developers back whenever a message is left for me along with a phone number, as it's always been a low percentage who call, so I always make the effort to call back seeing as they made the effort to phone.
tbh It's just odd as to the anonymity of your postings, as anyone could say what you've said and not back it up with any evidence, which unfortunately is nearly always the case.
It doesn't matter...email your number to us and we will call if a phone call is required. I deal with several developers in the US and I call them around once a week to catch up on the status of projects.
Well, I have to say I'm now impressed by Idigicon.
... impressed Coyote?..
Sure, you are...
Because, first of all that's their job to produce a good impression from their company and now - calculate the relative amount of words in this thread that was written by George in comparison with another guys.
Honestly, I have amount to answer him - but look how it works:
First of all I'm thinking about corporate etics and don't like to offend somebody in public forum.
And I think that may be our contact with his company was really big exclusion from the rules he describes here.
And check that - he writes positive comments about his company here and later calls everybody to discuss all possible disagreements by emails.
PS George, on current stage I'm pretty not sure if your company is so bad as I was thinking about it by two days ago! So, don't accept this as any kind of personal attacks - I just study your method as good school. I'm really jelows on your skill to rotate all things in the correct direction for you. OK?
Funny, I see you post that line every time someone has a negative comment about Idigicon. But fine, my name is Kyle Nau and we were discussing distributing my first game "Power Mad" roughly a year and a half ago.
Here's pretty much how my Idigicon experience went down:
- I uploaded my game, sent an e-mail
- You (George) expressed an interest
- Weeks go by with no followup
- I tried to speed it up by naming a price, you say "sounds reasonable"
- Weeks go by with no followup; I e-mail; no reply
- I phone, "Who calling?", "It's Kyle Nau regarding distribution of Power Mad" (muffled hand-over-phone conversation) "Sorry, he's busy - shall I have him call you?", "Yes, please"
- Another week goes by
- I e-mail, no reponse
- I e-mail another contact at Idigicon, he says you're on vacation, something you hadn't bothered to mention
- Another week goes by, I send a strongly worded, frustrated e-mail
- Receive an excuse about a skiing accident and that you are working from home.
- More time goes by.
- Catch you on MSN Messenger and ask what's up, you say you will discuss it when you return to the office the following week.
- More weeks pass
- I e-mail saying it's all off and you can stuff it.
- You reply with a "gosh, we're sorry we wasted your time - don't be mad"
I don't know why my particular experience was so negative when I know quite a few people have had great experiences with Idigicon. I'm not trying to put people off from trying your company but I am posting a cautionary tale so developers will be able to spot when they are getting the run-around.
No, not at all....at most I'd say it's only around 20% of the truth.
First off, you've certainly milked your experience with a lot of built up half truths there haven't you.
Well, I only post facts.
I'm far too jaded to get into childish tit for tat conversations on any of this but, I know this is a lie:
As you are obviously trying to make out that I was present when you called and that I told the person answering the phone to say I was busy, utter tripe I'm afraid. Our reception is one floor below me, that's how I know this is untrue, our receptionist would've tried to put the call throught, by putting you on hold & then dialling my internal extension number, not put her hand over the phone, we have a proper phone system that connects to 20 something offices from our reception to each office, plus I never received any messages to call you c/w a number to call you on.
Again, please get your facts right. I broke my ankle last summer whilst playing football on holiday and I indeed worked from home for nearly three months, as my ankle needed surgery etc...I returned back to work Jan 2004.
Knau, you really should read what an industry experienced developer like BongPig has to say.
End of story, as I'm typing this in my own time whilst at home.
If you need to continue this conversation, feel free to contact me directly in the office next week.
Plus, I'm a strong believer that it's not only very rude to "air your dirty laundry in public", it's also unprofessional and potentially libellous.
I "aired my dirty laundry" because you made the accusation that I was hiding behind anonymity. So, responding makes me childish and unprofessional but it was perfectly fine for you to level the accusation. I also love the "you should listen to an industry experienced developer" comment, like I have none. Besides, BongPig has his own credibility gap with that statement.
There are two sides to every story and now everyone here has heard both. Lots of praise for Idigicon and a few negative comments - it happens. If you read my posts I have told my point of view and then tried to buffer it at the end with the statement that people should do what they want and my experience appears to be an anomaly, here is no different:
I don't generally petition against Idigicon since I realize that my experience is not the norm but I'm not giving your company a free ride either. I had a negative experience and if someone asks, I tell them.