I recently signed up for a basic shared server package with HostGator. I don't need much at the moment, and I've heard lots of good things about them. Then I've wasted all of today trying to upload a single file to their server, which I needed in order to begin beta testing my game. Their support so far has been very prompt, and not very useful. "Use secure shell" is not a valid solution to "your FTP is broke" (I'm paraphrasing,obviously) in my opinion. Needlessly activating SSH for someone like me who knows almost nothing about it is downright silly, and completely unwarranted. Having insisted on them solving the FTP problem instead of pushing me off into something else, they've now managed to diagnose that it's a problem with my ISP. Apparently my ISP is dropping more packets than Norman Wisdom in a box factory. The only problem with that conclusion is that I've just uploaded it to Rapidshare and Megaupload for free, and both worked just fine. Strangely, when I tried to diagnose the network problem myself, I found the packets were being dropped on theplanet.com which appears (surprise, surprise) to be part of the HostGator network. Not to mention that smaller files upload just fine. Apparently my ISP's network problem is picky about filesizes. Anyway, I'm not really here to moan about HostGator - that just slipped out - I just wondered if anyone who uses HostGator has had any problems uploading today (or in the past, I guess) and can offer any suggestions. I really can't afford to waste more days sitting around doing nothing, even if it is fun. It's not a huge file, it's a little under 100mb, and it's a zip. I've tried enabling and disabling PASV in my FTP client (off my own bat, not because anyone at HostGator thought to suggest it ) but it hasn't made any difference. Every time the file gets to 100%, sits there for a few moments and then starts all over again. I've had no such problems uploading small files (eg: the website).