Contacting Oberon Media

Discussion in 'Development & Distribution' started by Karima, Oct 28, 2010.

  1. Karima

    Indie Author

    Joined:
    Oct 29, 2004
    Messages:
    57
    Likes Received:
    0
    I need to contact someone at Oberon about a problem with one of our games that is currently distributed by them.


    * My contact doesn't seem to work at Oberon any longer.
    * I have filled out the contact form on the Oberon biz-dev website and received no reply.
    * An email to developers@oberon-media.com came back with an error message.

    Does anyone know how to contact them?
    If anyone from Oberon is reading this, please send me a message.

    Thanks!
     
  2. jpoag

    jpoag New Member

    Joined:
    Mar 15, 2008
    Messages:
    806
    Likes Received:
    0
    Lol, my contact has left as well.

    I remember contacting them via email and telling them their web site was severally damaged and it took them a week to respond. A week of no sales?
     
  3. Roman Budzowski

    Indie Author

    Joined:
    May 7, 2005
    Messages:
    839
    Likes Received:
    2
    It's amazingly hard to get reply from Oberon this days. Even if you get reply it doesn't mean they will do anything about it. Somehow they miscalculated my tax withholding rate (30% instead of 10%) and they are not able to fix it for 2 months or more. Their sales are not that great too, soooo I'm starting to wonder if it's worth to bother with them at all for future games.
     
  4. jcottier

    jcottier New Member

    Joined:
    Jul 12, 2006
    Messages:
    1,385
    Likes Received:
    0
    I usually don't like to talk about this publicly but I still haven't swallow this...

    Oberon are not very nice to work with (to say the least). I consider them to be the worst partner ever. Their offer was already the worst from the planet and then they introduced this new condition where after 6 months you could kiss goodbye your royalties. Like from 25% they felt to 15% or something. Like WTF.
    I rather not do any bussiness with them that this kind of business. Let them die in peace, they deserve it.

    JC
     
  5. Roman Budzowski

    Indie Author

    Joined:
    May 7, 2005
    Messages:
    839
    Likes Received:
    2
    It's not the only portal that tries that trick. I wonder why they don't learn from BFG? BFG gives highest royalties at the moment and seems to be the one that attracts most developers... and generates highest revenues. I'm sure that's not coincidence.
     
  6. Jack Norton

    Indie Author

    Joined:
    Jul 28, 2004
    Messages:
    5,130
    Likes Received:
    0
    Such threads should be sticky, so new developers don't do the same mistakes ;) I won't add anything since there's no need but even my limited experience with them through ZeroG wasn't really great (euphemism).
     
  7. Karima

    Indie Author

    Joined:
    Oct 29, 2004
    Messages:
    57
    Likes Received:
    0
    Does anybody know how to contact them, so that my message actually is read by somebody?
     
  8. jpoag

    jpoag New Member

    Joined:
    Mar 15, 2008
    Messages:
    806
    Likes Received:
    0
    Not guaranteed to still work:

    Publishing: David Nixon, Director of Publishing: davidn at oberon-media dot com

    Distribution: Brian Peel, Producer, brainp at oberon-media dot com

    You could shoot an email to Jeremy Barwick and see if he has a better contact:
    Jeremy Barwick : jeremybarwick at yahoo dot com
     
    #8 jpoag, Oct 28, 2010
    Last edited: Oct 28, 2010
  9. flavio

    flavio New Member

    Joined:
    Jan 13, 2008
    Messages:
    104
    Likes Received:
    0
    They'll be very happy to have their emails here in plain code and available to spam crawlers. :rolleyes:
     
  10. jpoag

    jpoag New Member

    Joined:
    Mar 15, 2008
    Messages:
    806
    Likes Received:
    0
    lol, I reconsidered
     
  11. Desktop Gaming

    Moderator Original Member Indie Author

    Joined:
    Feb 24, 2005
    Messages:
    2,296
    Likes Received:
    12
    My theory is that if a company does not avail itself to be contacted or have the common decency to reply, then they're probably not worth the effort anyway.
     
  12. Grey Alien

    Indie Author

    Joined:
    Nov 29, 2005
    Messages:
    2,797
    Likes Received:
    0
    Oberon used to be OK. Not a great %, but lots of volume and also people who got back to you. Now no one gets back to me. A few months back Oz sales dropped by a factor of 100 due to hugely reduced downloads and I've asked 3 times why (politely). The replied once and said they were looking into it, but still no proper reply and it's been months. Disappointing.
     
  13. Roman Budzowski

    Indie Author

    Joined:
    May 7, 2005
    Messages:
    839
    Likes Received:
    2
    Well, being not polite doesn't help either (I tried to be polite first).
     
  14. Grey Alien

    Indie Author

    Joined:
    Nov 29, 2005
    Messages:
    2,797
    Likes Received:
    0
    Ha, worth knowing I guess. My general principal is to stay polite as it normally gets better results.
     
  15. berserker

    Indie Author

    Joined:
    Oct 25, 2004
    Messages:
    670
    Likes Received:
    0
    Casual game downloads are dead. Stick with big fish or leave the room.
     
  16. DaveGilbert

    Indie Author

    Joined:
    Sep 9, 2006
    Messages:
    268
    Likes Received:
    0
    My game went up on Oberon 5 months ago. Every payment cycle I receive a royalty report. A nice BLANK royalty report, made up of an excel sheet with nothing on it. Every month I ask them about it and there is a new excuse ("This happens with new developers and it will fix itself in a few cycles","We entered in two IDs for your game, which messed things up","The person handling that doesn't work here anymore", etc). I managed to reach someone high up the chain and he told me that I'd finally get a proper report on the next payment cycle. I'm not holding my breath.
     
  17. anpd

    Indie Author

    Joined:
    Nov 8, 2009
    Messages:
    105
    Likes Received:
    0
    Is iWin and Gamehouse dead aswell or is someone making decent cash with them?
     
  18. Jack Norton

    Indie Author

    Joined:
    Jul 28, 2004
    Messages:
    5,130
    Likes Received:
    0
    Berserker is right:
    Casual downloadable games = Big Fish Games :D

    About being dead... well I'd like to have a top10 game on BFG still ;)
     
  19. Roman Budzowski

    Indie Author

    Joined:
    May 7, 2005
    Messages:
    839
    Likes Received:
    2
    Well, I heard that for some genres the biggest source of income is Zylom (and not for niche game, but very popular one even on BFG). Also, iwin made probably 1/3rd of the money that made BFG for Soccer Cup Solitaire (though keep in mind it wasn't top seller, so numbers could be screwed). Can't say much about GH yet.
     
  20. berserker

    Indie Author

    Joined:
    Oct 25, 2004
    Messages:
    670
    Likes Received:
    0
    They wanted to get Totem Tribe Gold on their site but I rejected their offer since last time they screwed us big time.
    I will be more happy with smaller but steady incomde stream from our site selling it for $19.95, instead of throwing it out for peanuts on portals.
    Yeah, I might earn less, but screw big fish, that was a poor way of doing business and I don't want to be pushed again.

    For me it's not all about money. I want partners to treat me in a honest way.
     

Share This Page

  • About Indie Gamer

    When the original Dexterity Forums closed in 2004, Indie Gamer was born and a diverse community has grown out of a passion for creating great games. Here you will find over 10 years of in-depth discussion on game design, the business of game development, and marketing/sales. Indie Gamer also provides a friendly place to meet up with other Developers, Artists, Composers and Writers.
  • Buy us a beer!

    Indie Gamer is delicately held together by a single poor bastard who thankfully gets help from various community volunteers. If you frequent this site or have found value in something you've learned here, help keep the site running by donating a few dollars (for beer of course)!

    Sure, I'll Buy You a Beer