I am wanting a refund as soon as possible.
I ordered it 15/10. I am yet to receive the order.
On completing the order form there is a box that says 'Is the recipient the
same as the billing person'. I entered 'no' and put in my details being the
recipient into the next page.
You have incorrectly made the recipient my mother (whose credit card
I used with permission). I have been told that this cannot be rectified.
Therefore I would like my mother's credit card credited with the purchase
amount. You have the details. I then want confirmation
that this has been done. I finally want my mother's credit card details
deleted off your system as I will not be dealing with you in the
future and I will advise as many other people of the troubles that I have
gone through when ordering.
I will be speaking with my lawyer if I do not get confirmation of my refund
within 24 hours.